Director of Operations Nathan is a life-long lover of technology & customer service and is the “grease” that keeps the CoCo & Company running. He manages CoCo & Co.’s client relations, strategic planning, vendor management, customer service, products, promotions and technology. Nathan started his career out of high school working for Starbucks Coffee Company. While attending college, he worked his way up the retail management chain in dozens of stores throughout the Greater Seattle Area. Graduating with a Bachelor of Science in Computer Engineering Technology, he moved to the Starbucks Corporate Headquarters to work in the Infrastructure Information Technology department and then later earned an MBA with a Graduate Certificate in Project Management. After 10 years working for Starbucks including providing technical support on Enterprise-wide projects, he took a sabbatical to help Antonio build CoCo & Company’s current retail location from the ground up. After stabilizing the business, he returned to the IT world, where he is currently working as a Consultant for Rational Interaction. In his free time, Nathan enjoys outdoor activities such as hiking and camping; martial arts and is currently working on learning the piano and improving his Spanish. When he’s not working in the salon, he’s likely found playing with his 3 dogs at Westcrest or reading a book.